PRIVACY POLICY
PRIVACY & SECURITY POLICIES, LEGAL NOTICE & TERMS OF USE
Union Home Mortgage Corp is dedicated to respecting and protecting the privacy of those who visit and transact with our website. When we collect information from you, at your discretion, our commitment to fair information practices is to protect you. By using our website, you are consenting to the use of information and agreeing to these guidelines and the other Union Home Mortgage Corp policies described on our website. Union Home Mortgage Corp does not share your personal information with outside companies for their promotional use. We don’t knowingly attempt to solicit or receive any information from children.
We take our clients; financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We collect nonpublic information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information about your transactions with us, or affiliates, or others; and (iii) information we receive from a consumer reporting agency. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law.
INFORMATION COLLECTION
In order to provide you the exact information you are inquiring about on our website we may request information from you when you visit. We do not share your personal information with outside companies for their promotional use. To opt out of any emails from Union Home Mortgage simply email optout@unionhomemortgage.com. If you decide to transact with Union Home Mortgage we may supply the information you provide, on a strictly confidential basis, to service providers, such as title companies, appraisers, credit reporting services, etc., who assist us in qualifying, processing, closing and servicing your loan.
Credit Report: By submitting a loan application or a request to prequalify, you authorize us to share your credit report with our affiliates only to process your loan application. Newsletters: We provide you the opportunity to subscribe to Email newsletters and other Email communications. You may unsubscribe by following the instructions provided in each Email newsletter. Interactive Help (Chat / PC to Phone): You may initiate an online interactive discussion via chat. We do not ask for any personally identifiable information to use this service; if you volunteer personally identifiable in formation, it will only be used to respond to your request. We maintain transcripts of all chat sessions.
PROTECTING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We employ industry recognized security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. To protect you we have deployed:
Secure Socket Layer (SSL): unionhomemortgage.com supports the Secure Socket Layer (SSL) transaction protocol accepted as an industry standard. SSL protocol is to keep confidential the information passed back and forth between a Web server and its users. 128-Bit Domestic Grade Strong Encryption: 128-Bit Domestic Grade Strong Encryption, a powerful encryption commercially available for Internet products
USING WEB TECHNOLOGY TO CUSTOMIZE YOUR EXPERIENCE ON UNIONHOMEMORTGAGE.COM
Cookies: The Union Home Mortgage website supplies your browser with cookies that contain a unique identifier used to better understand website usage in the aggregate and on an individual level so we know what areas of our site users prefer (e.g., based on the number of visits to those areas). If you are a registered member, you will receive a cookie when you login. This cookie is maintained by your browser and contains your identifier. This cookie is also used to authenticate your identity and provide you with access to areas of our website that are limited to registered members, such as those that allow you to view and manage your personal profile.
Website Usage Data: Our website tracks usage data, including, for example, your IP address, your browser type and version, which pages you view, which page, if any, linked you to our site, and which link, if any, you follow off of our site. We use this data in the aggregate and on an individual level to better understand website activity to improve our site offerings, to reconstruct activity from a session or by a user, for troubleshooting and issue resolution purposes.
Social Media: Union Home Mortgage currently has presence on social media to connect with and market to the public. Your activity on third-party websites is governed by the security and privacy policies of each third-party website. Users of third-party websites often share information with the general public, user community, and/or the third-party operating the third-party website, which may use this information in a variety of ways. Consequently, you should review the privacy policies of the third-party website before using it and ensure that you understand how this information may be used.
EMAIL
Email is an effective means of communicating a message with our customers. However, due to its brief and informal nature, Email may not accurately represent the entire or final disposition of a matter or the official business records of the Company. In most instances, communications on a particular matter are exchanged through multiple channels such as through Emails, faxes, voicemails, letters, instant messages, telephone, and in person. Indeed, communications on a particular matter may be exchanged through multiple channels.